7z77z Privacy Policy

1 Information We Collect

When you register for and use the 7z77z platform, we collect certain categories of personal data. The information we collect falls into the following categories:

Account Registration Data

When you create a 7z77z account, we collect your full legal name, date of birth, residential address (including city — for example, Dhaka, Chittagong, Sylhet, Khulna, or Rajshahi), email address, and mobile phone number. This information is required to create and verify your account, enforce our 18+ age restriction, and comply with our Know Your Customer (KYC) obligations.

Identity Verification Documents

As part of our KYC process, we may collect copies of identity documents including your National Identity Card (NID), passport, or driving licence. We may also collect proof of address documents such as recent utility bills or bank statements, and proof of payment method ownership (for example, a screenshot of your bKash or Nagad account showing your registered name and number).

Transaction and Financial Data

We record details of all deposits and withdrawals made through your 7z77z account, including the payment method used (bKash, Nagad, Rocket, Upay, Visa, or Mastercard), transaction amounts in Bangladeshi Taka (BDT), transaction timestamps, and transaction reference numbers. We do not store full card numbers or mobile banking PINs — only the minimum data required to process and verify transactions.

Betting and Gaming Activity Data

We collect records of all bets placed, casino games played, wagers made, win and loss outcomes, and session durations. This data is used for account management, fraud detection, responsible gaming monitoring, and regulatory compliance purposes.

Device and Technical Data

When you access 7z77z.app, we automatically collect certain technical data including your IP address, browser type and version, operating system, device type, screen resolution, referring URL, pages visited, and session timestamps. This information is collected via server logs and cookies and is used to maintain platform security and improve user experience.

Communications Data

When you contact our support team by email at [email protected], we retain records of your communications including the content of messages, the date and time of contact, and any resolution steps taken. This data is used to manage your support request and to improve the quality of our service.

2 How We Use Your Data

7z77z uses the personal data we collect for the following specific purposes. We do not use your data for any purpose beyond those listed here without first obtaining your explicit consent or updating this Privacy Policy accordingly.

3 Legal Basis for Processing

7z77z processes your personal data only where a valid legal basis exists for doing so. The legal bases on which we rely are as follows:

• Contractual necessity: Processing your registration data, transaction data, and gaming activity data is necessary to perform the contract between you and 7z77z — specifically, to provide the betting and casino services you have registered to use. Without this processing, we cannot provide the 7z77z service.
• Legal obligation: Processing your identity verification documents and transaction records is necessary for 7z77z to comply with its Know Your Customer (KYC) obligations, anti-money laundering (AML) practices, and responsible gaming requirements. These obligations require us to retain certain data for defined periods regardless of account status.
• Legitimate interests: Processing device and technical data, IP address information, and fraud detection signals is carried out in the legitimate interests of 7z77z and its players — specifically, the interest in maintaining a secure, fair, and fraud-free platform. We have assessed that these legitimate interests are not overridden by the privacy rights of our players.
• Consent: Where we process your data for purposes that go beyond the above (for example, sending optional marketing communications or collecting optional preference data), we will first obtain your explicit, informed consent. You may withdraw consent at any time by contacting [email protected] — withdrawal of consent will not affect the lawfulness of any processing carried out prior to withdrawal.

4 Cookies & Tracking Technologies

7z77z uses cookies and similar tracking technologies on 7z77z.app. A cookie is a small text file stored on your device by your browser when you visit a website. Cookies allow the platform to recognise your device across sessions and to maintain the functionality of your user experience.

Types of Cookies We Use

• Essential session cookies: Required for the platform to function correctly. These cookies maintain your login session, remember your account preferences, and keep your session secure. They are deleted when you close your browser. You cannot opt out of essential cookies while using the platform.
• Security cookies: Used to detect and prevent fraudulent login attempts, session hijacking, and cross-site request forgery (CSRF). These cookies are strictly necessary for platform security.
• Performance and analytics cookies: Used to collect anonymised data about how players use 7z77z.app — including which pages are visited most frequently and where users navigate from. This data helps us identify and fix performance issues and improve the user experience. No personally identifiable information is included in this data.
• Preference cookies: Used to remember your language preferences and display settings so you do not need to reconfigure them on every visit.

Managing Your Cookie Preferences

You can control and manage cookies through your browser settings. Most browsers allow you to refuse new cookies, delete existing cookies, or be notified when new cookies are set. Please note that disabling essential or security cookies may significantly impair your ability to use the 7z77z platform — including preventing you from logging in or completing transactions. For guidance on managing cookies in your specific browser, refer to your browser's help documentation.

5 Data Sharing & Disclosure

7z77z does not sell, rent, or share your personal data with any third party for commercial or marketing purposes. We may share your data only in the following limited and specific circumstances:

• Payment processing partners: We share the minimum necessary financial data with payment service providers — including bKash, Nagad, Rocket, Upay, Visa, and Mastercard — solely for the purpose of processing your deposit or withdrawal transactions. These providers are contractually required to handle your data securely and in accordance with their own privacy and security standards.
• Game studio providers: Where you play live dealer games hosted by third-party studios (such as Evolution Gaming, Pragmatic Play Live, or Ezugi), certain session and game data is shared with those studios to deliver the live game experience. These studios operate their own data protection frameworks and are selected by 7z77z on the basis of their security standards.
• Identity verification services: We may use third-party KYC service providers to assist with the verification of identity documents. These providers access only the specific documents required for verification and are prohibited from using that data for any other purpose.
• Legal and regulatory obligations: We may disclose your personal data to relevant authorities, law enforcement agencies, or regulatory bodies where we are legally required to do so — for example, in response to a court order, or as part of our anti-money laundering compliance obligations. We will notify you of any such disclosure where we are legally permitted to do so.
• Business succession: In the event of a merger, acquisition, or sale of all or part of the 7z77z business, your personal data may be transferred to the acquiring entity as part of that transaction. We will notify affected players prior to any such transfer and will ensure that the receiving entity is bound by privacy commitments equivalent to those set out in this policy.

6 Data Retention

7z77z retains your personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable legal and compliance obligations. The following retention periods apply to the main categories of data we hold:

When data is no longer required and the applicable retention period has elapsed, it is securely deleted or anonymised so that it can no longer be linked back to any individual player. If you request deletion of your data before the end of the applicable retention period, we will delete all data that we are not legally required to retain and will notify you of any data that must be kept for compliance reasons and the basis for retaining it.

7 Your Data Rights

As a registered player on the 7z77z platform, you hold the following rights in relation to your personal data. These rights may be exercised at any time by contacting our support team at [email protected] with a clear description of your request. We will respond within 14 calendar days of receiving a valid request.

To exercise any of the above rights, please send a written request to [email protected] clearly stating the right you wish to exercise and providing sufficient information to verify your identity. We may request a copy of your NID or passport before processing your request to ensure that data is not disclosed or amended in response to fraudulent requests.

8 Data Security

7z77z takes the security of your personal data seriously and has implemented a range of technical and organisational measures to protect it against unauthorised access, disclosure, alteration, or destruction. Our security framework includes the following measures:

• Transport Layer Security (TLS/SSL): All data transmitted between your device and the 7z77z platform is encrypted using TLS 1.2 or higher. This ensures that your personal data and payment information cannot be intercepted during transmission.
• Data encryption at rest: Sensitive personal data stored on 7z77z servers is encrypted using AES-256 encryption. This includes identity documents, payment details, and account credentials.
• Access controls: Access to personal data held by 7z77z is restricted to authorised personnel who require it to carry out their job functions. All staff with access to player data are bound by confidentiality obligations and receive regular data protection training.
• Fraud monitoring systems: 7z77z operates continuous automated monitoring systems that flag unusual account activity, suspicious login attempts, and anomalous transaction patterns. These systems help us identify and respond to potential data security incidents in real time.
• Secure password storage: Account passwords are never stored in plain text. All passwords are hashed using industry-standard cryptographic algorithms before storage.
• Regular security reviews: 7z77z conducts periodic reviews of its data security practices, infrastructure configurations, and access controls to identify and address potential vulnerabilities before they can be exploited.

Data Breach Response

In the event of a personal data breach that poses a risk to the rights and freedoms of affected players, 7z77z will take immediate steps to contain the breach, assess its scope and impact, and notify affected players without undue delay. Notifications will be sent to the email address registered on the affected account and will include a description of the nature of the breach, the data affected, the likely consequences, and the steps taken to address it.

9 Contact & Complaints

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have a concern about the way in which 7z77z has handled your personal data, please contact our support team using the details below. All privacy-related communications should be made in English and addressed to the 7z77z Data Support team.

• Email: [email protected]
• Support hours: 24/7 — Bangladesh Standard Time (UTC+6)
• Response time: Within 14 calendar days for formal data subject requests; within one business hour for general support queries during peak periods
• Language: English (support is also available in Bengali)

Complaints

If you are not satisfied with the way 7z77z has handled your personal data or responded to a data rights request, you have the right to raise a formal complaint. Please submit your complaint in writing to [email protected] with the subject line "Privacy Complaint" and include a full description of your concern and any relevant account reference numbers. 7z77z will acknowledge your complaint within 3 business days and provide a full written response within 14 calendar days.

This Privacy Policy was last updated on 1 January 2026. 7z77z reserves the right to update this policy at any time to reflect changes in our data processing practices, legal obligations, or platform features. When material changes are made, the effective date at the top of this document will be updated and, where required, affected players will be notified by email. Continued use of the 7z77z platform following any update to this Privacy Policy constitutes your acceptance of the revised policy. We encourage you to review this page periodically.